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Showing posts with the label #MetaPixel

Meta Pixel Not Tracking Purchases? Check These 7 Causes Before You Reinstall It

The short answer If your purchases dropped soon after you added a cookie banner, the banner is almost certainly the cause. The Meta Pixel starts in a paused state and needs a signal to switch on. Many banners send the pause and never send the switch. Reinstalling the pixel will not fix that. Here is the full list, in the order worth checking. 1. Your cookie banner never sends the "on" signal Meta's developer documentation describes pausing pixel fires until consent is granted, then sending them once it is. The two states are revoke (paused) and grant (active). Plenty of banners handle the first half correctly and forget the second. The pixel then waits forever. How to test: open your site in a private window, accept cookies, then open your browser's network tab and look for requests going to facebook.com/tr. If nothing appears after you accept, the "on" signal never arrived. 2. You have two pixels on the page A theme app and a manual install both adding the ...

Why Facebook Ads Report Fewer Conversions Than You Actually Got

If you run Facebook ads on a website that shows a cookie consent banner, your Ads Manager is almost certainly showing fewer conversions than you actually received. This is not a bug. It is a direct result of how privacy regulations interact with Meta Pixel tracking, and it has a specific fix. What Happens When a Visitor Declines Cookies When someone lands on your site and clicks "Reject All" on the cookie banner, your Meta Pixel never fires. Under GDPR and the ePrivacy Directive, that is exactly what is supposed to happen. The regulation requires informed consent before any tracking pixel collects data. The problem is that the visitor does not stop browsing after declining. They may view multiple pages, add products to a cart, and complete a purchase. From Facebook's perspective, none of that happened. The visit does not appear in Events Manager. The purchase does not count toward your campaign's conversions. Your cost-per-acquisition looks higher than it actually...