How universal consent works, start to finish.
Universal consent means one central record of every yes and no a person gives you, read by every system you run and updated the moment it changes. Your banner only sees one of those channels. Most companies collect consent well and carry it badly. Here's a plain walk through what happens when it works, plus the one arrival almost nobody has planned for. Step 1: Someone answers They land on your site. Or open your app. Or tick a box on a paper form at your counter. Or reply STOP to a text. All four are consent events. All four count in law, and only the first one usually gets built properly. Step 2: The answer goes to one place Rather than saving into whichever tool caught it, the answer gets written to a single central record. Stored alongside it: who they are, what they agreed to, when, which channel, and which law applied to them at that moment. That last field does a lot of quiet work. It's how you answer "was this lawful?" two years later. Step 3: Everything else ...